why do my airpods sound muffled?

Quick Answer
  1. The most common reason is that the ear tips aren’t seated properly in your ears. Make sure that the ear tips snugly fit in your ears before using your AirPods.
  2. Another possibility is that the sound setting on your iPhone or iPad is turned down. Swipe up from the bottom of your screen to open Control Center, then tap the bell icon to turn up the ringer volume.
  3. If you’re using your AirPods with a Mac, make sure that the sound output setting is set to AirPods in the Sound preferences pane. To access this page, click the Apple menu > System Preferences > Sound.
  4. If you’re using your AirPods with an Android device, make sure that the media volume is turned up. On some devices, you may need to go into the Settings menu to adjust the media volume.
  5. If you’re still having trouble, try resetting your AirPods. To do this, press and hold the setup button on the back of the case for about 15 seconds. The LED light on the front of the case will flash white, indicating that the AirPods have been reset.

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